In order to accommodate our Customers with work completed in a timely manner, punctuality is critical. Our service technician will arrive at the Customer’s house within a 15 minute time frame. If for any reason service technician is unable to honor the scheduled appointment, Customer will be notified as soon as possible, and the appointment will be rescheduled to the next available time.
If Customer incurs a scheduling conflict, appointments may be rescheduled with a minimum notice of 24-hours. Last-minute cancellations or Customer-neglected appointments will incur minimum charge of $50 plus $30 trip charge.